The Right Tools at the Right Time
Speed, agility, and efficiency matter more than ever in landing top talent.
The Hospitality sector is already considered to be multicultural both in terms of its target market and its diverse workforce. However, operators need to go further to make sure they are making the full range of available talent feel welcome and at home within their organisations. Having a diverse workforce is one thing - it needs to be backed up by inclusivity and openness in the workplace. Being inclusive means celebrating and encouraging people’s differences; inclusion means being cooperative, collaborative, open, fair, curious and ultimately more importantly, accountable.
Steps to Creating a Diverse and Inclusive Workforce
Launching Radisson RED
Harri spoke to a panel of hospitality leaders about the need for change in the industry. Following on from Brexit, combined with the lasting effects of the lockdown, fears over the vaccine rollout, and growing uncertainty surrounding the new variants of COVID-19, hospitality still has some barriers to overcome. We have drawn together some common themes to illustrate the situation hospitality finds itself in now and suggest how it can evolve and grow in the future.
How Our Unconscious Bias Affects Diversity
Rebuild & Reinspire Hospitality Recruitment Summit
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It’s clear we need to attract new people to our sector and highlight the benefits of a job or career in hospitality. Prior to the pandemic, hospitality employed 3.2 million people and was the third-largest private sector employer in the UK. By working closely with the government, the sector can restore confidence and bounce back even stronger, so hospitality is once again seen as a dynamic and exciting sector of growth, and a provider of fulfilling careers that will help power the UK’s economic and social recovery.
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Hospitality is very diverse in that it has lots of people from different backgrounds and cultures, but inclusion means making them count
Solène Anglaret
“We need to eliminate, or at the very least, recognise that we all have unconscious bias. We need to better connect with a wider, more diverse pool of talent which reflects the increasingly diverse world we are living in.”
Danny Stacy, Evangelist at Indeed
How Harri Can Support Positive Change in Hospitality
Allow someone in your venue to simply take a picture of a QR code and complete an application over Whatsapp and apply for a role in minutes. In times such as these, Carri reduces the friction of applying to ensure you’re receiving applications with ease.
Acquire more candidates
Offer unbiased interactions
Hire faster and give your managers time back
Carri can support conversations anywhere, anytime to assist hiring managers in screening, accessing, and coordinating interviews with viable candidates.
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Career Story Pages
The best way to demonstrate your business as a diverse workplace. Using Harri’s Career Story Pages to show off the best of your brand - what you value, your ethos and your culture, bringing them to the forefront when attracting candidates.
Help job seekers understand why they should work for you and drive excitement at the start of the candidate journey.
Attract passive candidates and create a competitive advantage in offering a unique view into your EVP.
Display and centralise information regarding job openings, organizational values, culture, employee testimonials, and benefits.
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The Right Tools
at the Right Time
Speed, agility, and efficiency matter more than ever in landing top talent.
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How Can Operators Create an Inclusive Work Environment?
Bias is often baked into the systems and processes of an organisation. Research shows we still make many decisions instinctively within seconds of meeting someone; there is evidence of the “Halo effect” which means we view people as all good or all bad based on a single criteria and what we view as good or bad.
Operators need to think about diversity from an age perspective too. Different people of different ages will require different things in life and therefore benefits which will suit their lifestyle can be considered by the employer to help give them a better working environment.
Diversity and Inclusion Is About Belonging
How Harri Can Support Positive Change in Hospitality
Diversity and Inclusion is About Belonging
Inclusivity can come in many different forms. Taking into account people’s lives and commitments outside of work can make a huge difference to people with families or have picked up other commitments during the pandemic. Flexibility with scheduling can be a lifeline for people who need to get back into work but can’t commit to regular hours. Ultimately, an inclusive workplace takes into consideration the needs of its employees and celebrates the diversity of its workforce.
Inclusivity can come in many different forms. Taking into account people’s lives and commitments outside of work can make a huge difference to people with families or have picked up other commitments during the pandemic. Flexibility with scheduling can be a lifeline for people who need to get back into work but can’t commit to regular hours. Ultimately, an inclusive workplace takes into consideration the needs of its employees and celebrates the diversity of its workforce.
Want to find out more about how Harri can support you in attracting talent and marketing your brand? Book a demo here.
“Everyone responds in very different ways. Continue to temperature check your employees and give everyone the opportunity to be heard; that is a big step towards equality in the workplace. Equality won’t happen overnight.”
Danny Stacy, Evangelist at Indeed
Danny Stacy, Evangelist at Indeed
Want to find out more about how Harri can support you in attracting talent and marketing your brand? Book a demo here.