We spoke to the Group Recruitment Manager of Firmdale Hotels about how Harri has improved their recruitment process and helped their managers grow their team rapidly.
With locations in both London and New York, Firmdale Hotels firmly place style and standards as the priority of their properties. With award-winning design and recognition for their outstanding achievements in business, Firmdale bring a blend of exceptional experience for employees and customers alike to their brand.
With the evolving pressure of exciting growth, Proper Hospitality needed a hiring technology platform that would empower them to attract and hire a diverse group of applicants that share a common love for hotels and the art of hospitality. The work in Proper Hospitality is fast-paced and rewarding, therefore they needed applicants that were passionate about the industry and excited to join a growing brand.
For Tenpin, Harri was the perfect solution to respond to changing market conditions and an influx of potential candidates. Our software not only makes posting job openings easy, but makes the communication to those prospective employees quick and efficient. Through the Harri Hire mobile application, you can find the right candidate for the job as easy as you can swipe. In the race for talent, responsiveness is the most critical asset and Harri empowers managers to keep potential candidates committed at every step of the hiring process.
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We’ve had 1500 applicants over the last two weeks, and our vacancies have reduced massively.
Challenges & Solutions
Key Hiring Tech Considerations for Tenpin
Jeniffer Ramos, Human Resources Director
THE RESULTS
2,000
3x
2x
APPLICANTS
INCREASE IN APPLICATIONS
DECREASE IN TIME TO HIRE
PROPER BY THE NUMBERS
The results of the recruitment campaign were truly astonishing: Here are the facts.
The Firmdale Story
Finding The Proper Talent
Jeniffer moved to the US from Mexico City 12 years ago. She joined Proper Hospitality with 12 years of experience in the hospitality industry. For Jeniffer, being part of the team at Proper Hospitality presents the challenge of the startup environment, where she’s an essential part of creating and implementing HR policies and training.
Launching Radisson RED
Applicants
3x
Increase In Applications
2x
Less Time To Hire
2,800
The Proper Team
10
BOUTIQUE
HOTELS
BARS AND RESTAURANTS
FIRMDALE BY THE NUMBERS
Year Founded
1985
8
Workforce Management Technology Built for Hospitality
Integrated solutions to schedule, engage, and analyze your team.
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Workforce Management Technology Built for Hospitality
Integrated solutions to schedule, engage, and analyze your team.
LEARN MORE
321 Hrs
SAVED BUILDING SCHEDULES
FASTER HIRING
MPSQUARED BY THE NUMBERS
LABOR COSTS
Per Location
$11
300%
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Harri has solved a lot of our issues in regard to the amount of candidates that we receive. We have increased our applications by 150% since we started with Harri.
Kirsteen Raitt
Group Recruitment Manager of Firmdale Hotels
- General Manager
"
Since the HR department has grown tremendously, Harri’s made it so much easier and efficient for our team to deliver a meaningful recruitment process. Harri was the right platform at the right time for us, providing a technology that enabled us to engage with candidates that align with our brand image. The employment branding services align with the aesthetic of our brand and creates a seamless transition from our website to the Harri ATS. Most importantly, the Harri team is always willing to work with us and listen to our feedback."
– Jeniffer Ramos, Human Resources Director
at Proper Hospitality
The support we’ve had from Harri has been exceptional.
Kirsteen Raitt
Group Recruitment Manager of Firmdale Hotels
"
The support we’ve had from Harri has been exceptional.
Kirsteen Raitt
Group Recruitment Manager of Firmdale Hotels
"